Huomen support

How can we help?

Start with the common questions below. For help, bug reports, or feature requests, email us at support@lumisade.co.

Email support

A good place to start.

Why is an entry missing from another device?

Confirm both devices use the same Apple Account, that iCloud Drive is enabled, and that Huomen reports the account as available in Settings. Open Huomen on both devices and allow a few minutes for the first upload and download.

Does Huomen track me continuously?

Only if you explicitly enable Track My Day. You can choose route recording or low-power Visits mode, or leave background tracking off and attach location only when you capture an entry.

Can I use Huomen exports with other apps?

Yes. Huomen produces standard Markdown that can be saved as a file or passed to any app or automation that accepts Markdown. Obsidian and Markdown-capable note editors are examples, not special destinations required by Huomen.

The Export Huomen Day and Get Huomen Entries actions make this available in Shortcuts.

Can I change transcription language?

Yes. The transcription language can be chosen separately from the app language, so the interface can remain in English while voice notes are transcribed in Finnish or another supported language.

How do I restore Huomen+?

Open Huomen Settings, choose Huomen+, and use Restore Purchases while signed in with the Apple Account that made the purchase.

Can I import entries from other journaling apps?

There is a built support for importing entries from Day One JSON export. Importing dates, text, tags, favorites, locations, weather, photos and first audio recording is supported. PDFs, drawings and additional audio recordings is not supported.

A few details help enormously.

  • To report a problem, email support
  • Device and OS version
  • Huomen version and build number
  • What you expected and what happened
  • A screenshot or diagnostic log, with private details removed